2 of 2 Data Network Engineer Jobs in the South East

Expert is responsible for the coordination, management, and execution of proactive and reactive maintenance activities that require advanced support beyond the capabilities of 1st Level Operations. 2nd Level Assurance Engineer expertise ensures our services are continuously available and performing to Service Level Agreement (SLA) standards. You will be assigned to work with ticket management and high-level network troubleshooting to resolve service faults efficiently. Key Responsibilities •Perform 2nd Level Operations and Maintenance (O&M) on customer IP network elements, including routers, switches, and firewalls. •Meet or exceed network availability targets and ensure service continuity. •Conduct root cause analysis (RCA) for network system faults. •Prioritize fault resolution to meet SLA/WLA requirements. •Investigate and … resolve system/network problems comprehensively. •Coordinate with technical teams to manage emergencies, liaising with stakeholders (MSIP, MSDMs) and Tier2 support/3PP vendors as necessary. •Provide on-call support during out-of-hours on a Rota basis. Candidate Prerequisites: •Industry experience in Telecom/ISP/Enterprise with a minimum of 5 years of practical knowledge. •Excellent communication More ❯

will you be working? At M Group Telecom, were enabling and enhancing telecom networks, playing a lead role in the delivery of our tech enabled future. We deliver full network cycle services for fixed, private and mobile operators. This role will be within our Private networks. We find the best technology, manage assets and refresh systems. With 24/… network operations, we keep things running smoothly, while operating comprehensive network repair and maintenance to keep everything in top shape. Want to come and be a part of it? Just to note this is a hybrid position which will involve you been apart of an on call rota with the occasional meetings in Wokingham. What will you be … doing? Youll have the ability to act as the on-site technical expert Youll be operationally Monitoring & Management of Voice/Data network and associated systems. Youll be providing 2nd line support to resolve faults and carry out changes on the networks. Youll be providing technical and fault management capabilities, 2nd/3rd line support to resolve and More ❯