2nd Line Support Analyst
- Hiring Organisation
- Venesky Brown
- Location
- Dundee, Scotland, United Kingdom
technical and operational documentation. - Apply and maintain information security controls as required by policy and procedures, ensuring compliance with relevant legislative requirements (including licensing, data protection and copyright). - Out-of-hours work may be required from time to time to support planned system maintenance. - Carry … working with an ITIL-based service management system, resolving incidents and requests. - Experience of adhering to operational standards, methodologies and good practice. - Understanding of data security best practice and UK GDPR. - Evidence of a commitment to CPD. Desirable Skills: - Postgraduate or professional qualification in a relevant discipline. - ITIL certification. ...