IT Service Desk Analyst
Norwich, United Kingdom
Norfolk Community Health and Care NHS Trust
advice, solving technical incidents and problems. About us Apply now to join an organisation that has been awarded an 'Outstanding' rating by the Care Quality Commission (CQC), the highest possible rating and the first stand-alone NHS community trust in the country to be awarded the title. Job description … line with Service Desk standards Classify calls accurately with the information provided and prioritise in line with the Service Level Agreement Responsible for maintaining data quality\integrity of the Digital Services call management system Investigate and diagnose incidents by providing first line telephony support, gathering and analysing information More ❯
Employment Type: Fixed-Term
Salary: £26530.00 - £29114.00 a year
Posted: