1 of 1 Data Technician Jobs in the East Midlands

Looking to launch your career in data while making a meaningful impact on patient care? DHU is offering an exciting opportunity for an enthusiastic individual to join our Systems and Intelligence team as an Apprentice Data Technician (Level 3) . Serving over 11 million people and managing 4.5 million calls annually, DHU 111 plays a vital role … this hands-on, site-based role focuses on supporting our Quality Management and Interaction Analytics (QM & IA) function. You'll work closely with analysts to explore and interpret call data using tools like NICE CXOne , helping drive improvements in compliance, service delivery, and patient outcomes-while earning a nationally recognised Level 3 Data Technician Apprenticeship . Location … days + 8 bank holidays, increasing with service up to 33 days + 8 bank holidays. Pro Rata/Per Annum What Your Typical Day Looks Like Prepare data for audits, tagging and quality reviews Tag and label call interactions in NICE CXOne to support insight work Help maintain reports and dashboards in Excel and Power BI Support form More ❯