Customer Service Agent
- Location
- Crewe, England, United Kingdom
telematics provider, delivering services, analytics, and technology to insurers, governments, and enterprises. We are a globally distributed team united by a shared mission: using data as a force for good to make driving Safer. Smarter. Greener. We believe the best solutions come from the intersection of different ideas. … reviewing control reports. Identify and troubleshoot issues with IMS devices, performing over-the-air fixes or arranging service calls when necessary. Review customer data to ensure event, journey, and risk management scores are accurate, addressing any discrepancies. Product Monitoring & Data Validation Conduct routine checks and audits ...