Client Service Delivery
- Hiring Organisation
- Accenture
- Location
- Birmingham, England, United Kingdom
full lifecycle service delivery across infrastructure and cloud environments, ensuring alignment to SLAs, KPIs, scope, and cost. Leverage AIOps and observability tools (e.g. Dynatrace, Datadog, New Relic, Elastic) to proactively monitor service health and performance. Utilise predictive alerting and anomaly detection to prevent incidents and optimise delivery priorities. Coordinate across … healing operations. Drive intelligent alerting, event correlation, and automated remediation. Leverage AI-driven dashboards for performance, cost, and efficiency insights (e.g. within ServiceNow or Datadog). Support business cases for AIOps and automation investment. Ideally, you’ll have: Experience in Service Delivery within infrastructure and cloud environments Strong understanding ...