Out With: Certifications: MSCE, VMware VCP, Cisco, Apple ACMT, and ITIL V3/V4. Cloud migration/project experience (Azure, Oracle, M365, server-to-cloud). Experience with AutoTask, Datto RMM, and Cyber Essentials compliance. Containerisation know-how (Docker, Kubernetes). Excellent communication skills and proven leadership potential with an interest in stepping up to Team Lead roles What We More ❯
Out With: Certifications: MSCE, VMware VCP, Cisco, Apple ACMT, and ITIL V3/V4. Cloud migration/project experience (Azure, Oracle, M365, server-to-cloud). Experience with AutoTask, Datto RMM, and Cyber Essentials compliance. Containerisation know-how (Docker, Kubernetes). Excellent communication skills and proven leadership potential with an interest in stepping up to Team Lead roles ? What We More ❯
Out With: Certifications: MSCE, VMware VCP, Cisco, Apple ACMT, and ITIL V3/V4. Cloud migration/project experience (Azure, Oracle, M365, server-to-cloud). Experience with AutoTask, Datto RMM, and Cyber Essentials compliance. Containerisation know-how (Docker, Kubernetes). Excellent communication skills and proven leadership potential with an interest in stepping up to Team Lead roles ? What We More ❯
Out With: Certifications: MSCE, VMware VCP, Cisco, Apple ACMT, and ITIL V3/V4. Cloud migration/project experience (Azure, Oracle, M365, server-to-cloud). Experience with AutoTask, Datto RMM, and Cyber Essentials compliance. Containerisation know-how (Docker, Kubernetes). Excellent communication skills and proven leadership potential with an interest in stepping up to Team Lead roles ? What We More ❯
Out With: Certifications: MSCE, VMware VCP, Cisco, Apple ACMT, and ITIL V3/V4. Cloud migration/project experience (Azure, Oracle, M365, server-to-cloud). Experience with AutoTask, Datto RMM, and Cyber Essentials compliance. Containerisation know-how (Docker, Kubernetes). Excellent communication skills and proven leadership potential with an interest in stepping up to Team Lead roles ? What We More ❯
Out With: Certifications: MSCE, VMware VCP, Cisco, Apple ACMT, and ITIL V3/V4. Cloud migration/project experience (Azure, Oracle, M365, server-to-cloud). Experience with AutoTask, Datto RMM, and Cyber Essentials compliance. Containerisation know-how (Docker, Kubernetes). Excellent communication skills and proven leadership potential with an interest in stepping up to Team Lead roles ? What We More ❯
Out With: Certifications: MSCE, VMware VCP, Cisco, Apple ACMT, and ITIL V3/V4. Cloud migration/project experience (Azure, Oracle, M365, server-to-cloud). Experience with AutoTask, Datto RMM, and Cyber Essentials compliance. Containerisation know-how (Docker, Kubernetes). Excellent communication skills and proven leadership potential with an interest in stepping up to Team Lead roles ? What We More ❯
and VMware environments Networking: TCP/IP, DNS, DHCP, LAN/WAN, VPNs, VLANs, firewalls, switches Exposure to cloud platforms (Azure/AWS) and hybrid infrastructure Backup solutions (e.g., Datto) and endpoint security tools Comfortable with remote monitoring and management (RMM) tools Able to manage multiple tickets/issues concurrently while maintaining quality of service Strong written and verbal communication More ❯
tracking. Tech you'll work with: Windows Server 2019/2022, Windows 11, Azure Hybrid AD Microsoft 365 Admin, Teams, Intune/Autopilot Cisco Firewalls, VLANs, VPNs, Umbrella VMware, Datto (VM management & restoration), RDS Active Directory, Group Policy, Powershell Sentinel, Defender, NAS maintenance Print management (Papercut), Service Desk Management Cyber Security Essentials Plus, ISO27001 standards What we're looking for More ❯
and KPIs Monitor networks and provide guidance on security improvements Administer environments in Azure, AWS, and SharePoint Log all customer interactions in the support ticketing system (e.g., AutoTask/Datto) Collaborate with internal teams to provide timely resolutions Maintain strong knowledge of customer processes and business needs Contribute to team culture by sharing knowledge and participating in special projects About More ❯
and KPIs Monitor networks and provide guidance on security improvements Administer environments in Azure, AWS, and SharePoint Log all customer interactions in the support ticketing system (e.g., AutoTask/Datto) Collaborate with internal teams to provide timely resolutions Maintain strong knowledge of customer processes and business needs Contribute to team culture by sharing knowledge and participating in special projects About More ❯
sites Server installation and configuration Working with hardware and software manufacturers support teams Experience with Hyper-V, Citrix, VMWare clustering Familiarity with Microsoft Intune and backup technologies like Veeam, Datto, Azure Backup Use of RMM systems Work Experience Requirements: Substantial experience with Managed Service Providers Minimum of 3 years in a 3rd line support role Experience in technical migrations and More ❯
Carlisle, Cumbria, North West, United Kingdom Hybrid / WFH Options
Recruitment Revolution
support (ideally 3 years or more) Familiarity with VoIP systems and MSP tools such as ConnectWise or NinjaRMM Exposure to firewalls such as Sophos, Cisco or Ubiquiti Experience with Datto, Veeam, ShadowProtect, ESET Industry certifications and a willingness to continue learning Interested? Apply here for a fast-track path to the Hiring Manager. Your Previous Experience/Background Might Include More ❯
Keswick, Cumbria, United Kingdom Hybrid / WFH Options
Recruitment Revolution
support (ideally 3 years or more) •Familiarity with VoIP systems and MSP tools such as ConnectWise or NinjaRMM •Exposure to firewalls such as Sophos, Cisco or Ubiquiti •Experience with Datto, Veeam, ShadowProtect, ESET •Industry certifications and a willingness to continue learning Interested? Apply here for a fast-track path to the Hiring Manager. Your Previous Experience/Background Might Include More ❯
Carlisle, Cumbria, United Kingdom Hybrid / WFH Options
Recruitment Revolution
support (ideally 3 years or more) • Familiarity with VoIP systems and MSP tools such as ConnectWise or NinjaRMM • Exposure to firewalls such as Sophos, Cisco or Ubiquiti • Experience with Datto, Veeam, ShadowProtect, ESET • Industry certifications and a willingness to continue learning Interested? Apply here for a fast-track path to the Hiring Manager. Your Previous Experience/Background Might Include More ❯
including Sharepoint, AzureAD, LAN, Internet access, firewalls and Exchange/Office 365. Good knowledge of Hyper-V and VMware ESX. Good Knowledge of backup and DR services (Backup Exec, Datto, Azure). Active Directory/Entra ID knowledge and experience to create and manage accounts and policies. Knowledge of iSCSI/Fibre channel Storage Area Networks, such as EMC. Knowledge More ❯
and virtual infrastructure Install, configure, operate and troubleshoot an antivirus product, preferably ESET, Webroot, Microsoft Defender Install, configure, operate and troubleshoot a backup product, preferably Arcserve (previously StorageCraft) SPX, Datto, Arcserve cloud services, Azure Backup Install, configure, operate and troubleshoot Windows Server Operating Systems Troubleshoot HyperVisors e.g. Microsoft Hyper-V and familiarity with virtualisation concepts Complete basic firewall setup from More ❯
TCP/IP, DNS, DHCP, VPNs, VLANs, firewalls (WatchGuard, SonicWall, or similar). Experience with virtualisation technologies (Hyper-V, VMware). Familiarity with backup and disaster recovery tools (Veeam, Datto, etc.). Solid customer-facing skills and the ability to communicate clearly with non-technical users. Full driving licence and your own vehicle required! In Technology Group Ltd is acting More ❯
Guiseley, Leeds, West Yorkshire, England, United Kingdom Hybrid / WFH Options
Get Staffed Online Recruitment Limited
Entra, Intune, and Defender); Windows Server OS (Active Directory, DNS, Group Policy); Network setups and troubleshooting (including VLANS, firewalls, and wireless infrastructure). Familiarity with tools like HaloPSA and Datto RMM. A full UK driving licence. Desirable Skills: Certifications such as Microsoft or CompTIA (e.g., A+, Network+, Security+). Knowledge of Meraki and Ubiquiti devices. Experience with ITIL frameworks or More ❯
/11 Implement and manage tools such as Entra ID, Intune, MFA, Microsoft Defender, and Conditional Access Maintain backup and disaster recovery platforms (Azure Site Recovery, VEEAM, Acronis, Datto) Manage firewalls and networks (Fortinet, Watchguard, Cisco, Aruba) Automate processes using PowerShell Deliver 3rd-line support and collaborate across teams to enhance digital workplace experiences What We're Looking For: 3+ More ❯
/11 Implement and manage tools such as Entra ID, Intune, MFA, Microsoft Defender, and Conditional Access Maintain backup and disaster recovery platforms (Azure Site Recovery, VEEAM, Acronis, Datto) Manage firewalls and networks (Fortinet, Watchguard, Cisco, Aruba) Automate processes using PowerShell Deliver 3rd-line support and collaborate across teams to enhance digital workplace experiences What We're Looking For: 3+ More ❯
proficient in supporting Microsoft Teams, including its phone system capabilities, and managing Cisco Firewalls. Essential skills also include server patching, VMWare, robust backup and disaster recovery planning, particularly with Datto for virtual machine restoration. This is a fantastic opportunity for a 2nd Line Support engineer looking for a varied role to join a market leader within its industry. The Role …/2022) and Windows 11. Expertise in Azure services (Hybrid AD, Intune/Autopilot) and Microsoft Teams support. Skilled in Cisco Firewalls and server patching. Experienced in VMWare and Datto backup/DR. Proven track record in a similar position: 2nd/Second Line Support, IT Support, IT Technican. Reference Number: BBBH257614 To apply for this role or for to More ❯
support (ideally 3 years or more) • Familiarity with VoIP systems and MSP tools such as ConnectWise or NinjaRMM • Exposure to firewalls such as Sophos, Cisco or Ubiquiti • Experience with Datto, Veeam, ShadowProtect, ESET • Industry certifications and a willingness to continue learning More ❯
for Email, SharePoint, OneDrive and Teams Active Directory Management Windows 10, 11 Operating System Support Apple OS and Apple Mac support experience Microsoft Office Suite Backup Technologies such as DATTO, Acronis Laptop/desktop and thin client support Essential Certification (Any one) MS-900 Microsoft 365 Fundamentals Certification AZ-900 Microsoft Azure Fundamentals Certification SC-900 Microsoft Security Fundamentals Certification More ❯
