2 of 2 Decision-Making Jobs in Stoke-on-Trent

own the analytics and reporting strategy for the Contact Centre. This is a brand-new role with plenty of autonomy to shape how data is used to drive decision-making and improve performance. Managing a team of 3 analysts, you’ll work closely with stakeholders across Operations, Workforce Management, Digital, Tech, and QA to ensure the right metrics More ❯

motivating, engaging and develop learners skills knowledge and behaviours Monitor student attendance and progress through regular student assessment and reviews. Provide advice and guidance to learners relating to decision making and progression. Overcome barriers to learning and adapt delivery to meet learner’s needs. Personal Skills: Organisational skills are a must, as well as the ability to plan More ❯