Senior Analyst (Customer Data)
Yeovil, Somerset, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Screwfix Direct Ltd
and serve our customers. In this exciting role, you'll lead the analysis of customer behaviour and commercial data, using predictive and advanced analytics to influence high-level decision-making across trading, CRM, and marketing. You'll be a key voice in the room, translating complex findings into clear, actionable strategies that improve performance and customer experience. This … grow, and help build a more sustainable future. Responsibilities - Conduct analysis into customer behaviour, purchasing patterns, and sales data to identify trends, opportunities and actionable insights to inform decision making to enhance commercial decision making and drive business performance. - Translate complex data into an understandable and actionable format through engaging reports and dashboards that communicate key … offers and promotions - Interrogate large volumes of data from a range of sources (online, customer verbatims, transactional etc) to use for modelling - Build predictive models to support business decision making - Build prescriptive tools (automated decisioning) with measurable commercial value - especially improving our marketing ROI - Lead the proactive and reactive support for the weekly trading process - both outputs and More ❯
Employment Type: Permanent
Salary: GBP Annual
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