1 of 1 Defect Management Jobs in Havant

Monitor mission-critical applications and services, analyse performance trends, investigate service degradation, and troubleshoot application and configuration issues. Support development and integration activities, including defect management, performance trials, system validation, and agile sprint release deployments. Work closely with customer, integration, development, and external technical teams to validate configurations … coordinate hardware and software builds with onsite technicians. Create and manage customer address directories and provide ad hoc reports, tools, and utilities to customers, management, and support teams. Assist in managing incident, service request, and change queues across multiple toolsets, while maintaining and updating processes and procedures. ...