2 of 2 Defect Tracking Jobs in Newcastle upon Tyne

within a development process framework Excellent communication, troubleshooting and problem solving skills Experience of Agile development and Atlassian toolset Familiarity with configuration management tools, defect tracking and peer review Strong interpersonal and collaboration skills, with an ability to influence and adapt according to changing demands Personal attributes and More ❯

Technical Operations Engineer Working Location: Hounslow, London About the role: The Aftersales Technical Operations Engineer will directly support our aftersales technical activities, focusing on defect tracking, frontline support, documentation, and process optimization. This role is designed to strengthen operational efficiency, improve issue resolution, and reinforce coordination between technical … Manage and track technical defects, escalating as needed in collaboration with quality and engineering teams Create and maintain operational dashboards and technical reports (VOR, defect trends, issue summaries) Develop and update technical SOPs and service workflows Draft and edit technical documentation, including service bulletins, repair procedures, and troubleshooting guides More ❯