5 of 5 Defect Tracking Jobs in the South East

with business and technical requirements. Test Execution: Execute UAT and ORT test cycles to validate ServiceNow workflows, integrations, and custom functionalities. Conduct regression testing and record test outcomes accurately. Defect Tracking & Resolution: Identify, log, and manage defects using Azure DevOps. Work collaboratively with development teams, business analysts, and stakeholders to ensure timely resolution and retesting. Operational Readiness Assurance … ServiceNow environments. Strong knowledge of UAT and ORT methodologies, best practices, and test lifecycle management. Working understanding of Agile delivery frameworks and ITIL principles. Proficiency with test management and defect tracking tools such as Azure DevOps. Excellent communication, analytical, and stakeholder management skills. Detail-oriented with the ability to work collaboratively across cross-functional teams. ServiceNow Certified System More ❯

custom workflows, integrations, and critical business processes within the ServiceNow instance. Develop, maintain, and execute automated test scripts primarily using the ServiceNow Automated Test Framework (ATF) . Manage the defect lifecycle-identify, document, track, and re-test defects using tools like Jira, Azure DevOps, or similar. Support the User Acceptance Testing (UAT) phase by coordinating with business stakeholders and … providing defect clarification. Quality Assurance & Reporting Maintain accurate and detailed test documentation, including test results, test reports, and traceability matrices. Provide regular and clear status updates on test progress, defect trends, and overall quality metrics to the project team and stakeholders. Contribute to the continuous improvement of testing processes, methodologies, and the test automation framework. Technical Expertise 2+ … of key ServiceNow modules such as IT Service Management (ITSM) , Customer Service Management (CSM) , HR Service Delivery (HRSD) , or IT Operations Management (ITOM) . Proficiency in test management and defect tracking tools (e.g., JIRA, Confluence, TestRail, HP ALM ). Familiarity with test automation tools beyond ATF (e.g., Selenium, Cypress) for cross-platform or integration testing is a plus. More ❯

to non-GUI testing Proficiency in planning, estimating, and developing system tests Familiarity with DevOps, Jenkins, Docker containers, and automation test frameworks Experience with test management software Knowledge of defect tracking and knowledge management software (Atlassian JIRA and Confluence preferred) Understanding of testing methodologies Proficiency in operating RF test equipment such as spectrum analysers, VNAs, power meters, etc. More ❯

and change requests. Monitor and report progress using standard PMO tools and processes. Ensure alignment with enterprise architecture, data governance, and compliance standards. Oversee testing cycles (SIT, UAT) including defect tracking, quality gates, and release readiness. Drive vendor master data cleansing and migration readiness activities. Stakeholder Engagement Act as the primary point of contact between IT, business data More ❯

capability. Responsibilities: Defining the Test Strategy Defining the Test Plan/s Driving execution of all phases of testing (including customer acceptance and post implementation verification testing) and associated defect tracking/resolution Test Report preparation and sign-off. Service Transition activities pertaining to testing as outlined above. Technical Skillset Network Experience: Prior experience in the network domain More ❯