Service Delivery Director
Oxford, England, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: Service Delivery Director, oxford district col-narrow-left Client: Digital Gurus Location: oxford district, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 2 Posted: 06.06.2025 Expiry Date: 21.07.2025 col-wide Job Description: IT Service Delivery Director ? Location: Oxford/Hybrid … employees. Based in the UK, they have operations in 100+ countries, and are continuing to drive innovation and grow. The Role: We are seeking a hands-on IT Service Delivery Director to lead a dynamic and growing team. In this role, you will oversee service desk operations, ensure exceptional end-user experiences, and drive improvements across the business. … Responsibilities: Service Desk Leadership: Manage a team of permanent staff, contractors, and third-party vendors to deliver outstanding IT support services. End-User Ambassador: Ensure consistent, high-quality service delivery, eliminating repeat incidents and improving the overall user experience. Team Development: Provide line management for a growing team of 8 direct reports, overseeing their development through mentoring, training and More ❯
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