Customer Delivery Manager (Security Cleared)
South East London, London, United Kingdom
COMPUTACENTER (UK) LIMITED
Life on the team As a Security Cleared Customer Delivery Manager you will be responsible for the delivery of services to one or more Computacenter customers. This may be part of a team of Customer Delivery Managers on a larger account, or you may take responsibility … service improvements where necessary to improve the quality, efficiency or effectiveness of our services Youll measure performance of your services overall, including our internal delivery organisation and partners Identify risks in service delivery, assess commercial implications and take measures to eliminate risk or avoid risks Youll prepare and … youll need Security Cleared Youll have clear targets which will be set and discussed regularly.These are likely to include objective measures of Customer Satisfaction, delivery quality and financial cost performance Youll be a proven practitioner in IT Service Management Youre likely trained in ITIL, at least to Foundation status more »
Employment Type: Permanent
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