5 of 5 Delivery Manager Jobs in the East Midlands

Technical Service Delivery Manager As a Technical Service Delivery Manager at Bechtle you will be responsible for ensuring the seamless delivery of IT services and solutions to our High-Profile Customers. You will act as the bridge between the Operation Centres technical teams and our customers, ensuring that services meet agreed-upon standards, timelines, and … involves managing service-level agreements (SLAs), overseeing incident and problem resolution, coordinating change management, and driving continuous service improvement. With a strong focus on customer satisfaction, the Technical Service Delivery Manager will also build and maintain relationships with Bechtle’s customers, ensuring their evolving technical and service needs are met while aligning service delivery with organizational goals. … Job Role Responsibilities (% of Time) Service Delivery (30%) Ensure operational service targets and contractual obligations are consistently met, tracking issues through to resolution and escalating to senior support teams when necessary. Utilize ITSM systems to log, monitor, and resolve customer-facing issues, ensuring accurate documentation to support knowledge sharing and continuous improvement. Maintain strict adherence to ITIL service management More ❯

Agile Delivery Manager Perm Up to £80,000 Work Type : Hybrid - 3 days a week on site Location: Mansfield, UK This leading global retail group is rethinking how consumers engage with sports, premium, and luxury brands. Through digital innovation and unique store experiences, the company provides access to some of the world's best brands while transforming the … is committed to creating a compelling brand ecosystem, elevating customer experiences, and empowering its teams to think fearlessly and deliver exceptional results. The organisation is seeking an experienced Agile Delivery Manager to drive delivery excellence and strengthen agile ways of working across its digital technology team. This is an opportunity to shape scalable delivery processes, lead … the business deliver impactful, customer-focused outcomes across its growing portfolio of brands. The successful candidate will collaborate closely with engineering squads, product teams, and senior stakeholders to align delivery with strategic objectives. This role is ideal for a proactive and influential leader who thrives in a fast-paced environment and is passionate about creating best-in-class delivery More ❯

Technical Service Delivery Manager Hybrid - Locations: Northampton, Manchester, Wiltshire Are you a customer-obsessed IT leader with a knack for managing complex service environments and building long term client relationships? We're currently recruiting for an experienced Technical Service Delivery Manager to join a fast-growing organisation. You'll be the critical link between technical delivery teams and high-profile enterprise clients. Key Responsibilities: Own service delivery excellence : Ensure operational targets and contractual obligations are consistently met, with strict adherence to ITIL practices (Incident, Problem, Change, CSI). Be the escalation point : Provide technical guidance across Microsoft, O365, AD, Azure, AWS, networking (WAN, LAN, SD-WAN, Wi-Fi), and infrastructure. Support technical teams in … strategically : Work with Account Managers and Solutions teams to identify growth opportunities and contribute to IT strategy reviews and technology roadmaps. Mentor and support colleagues : Help develop other Service Delivery Managers and contribute to a high-performance, collaborative team culture. Experience Required: We're seeking someone who can combine technical authority with service delivery leadership. 7-10 years More ❯

We are searching for a Project Delivery Manager to support the delivery of a range of business applications across multiple workstreams. This role combines delivery support with business analysis, working with stakeholders, delivery teams, and vendor partners to ensure successful project outcomes. Responsibilities Support project delivery across multiple workstreams Gather and document business requirements … Analyse processes to shape solutions Coordinate with vendors and internal teams Facilitate workshops and stakeholder meetings Ensure quality and timeliness of deliverables Qualifications Experience in project delivery or business analysis Knowledge of Agile or PRINCE2 methodologies Proficient in MS Office; JIRA is a plus Note: The repetitive line about being first to hear about new opportunities has been removed More ❯

Overview: We are seeking an experienced Agile Delivery Lead to provide hands-on technical delivery support within a fast-paced, complex environment. This role is ideal for someone who thrives in agile settings and is passionate about enabling teams to deliver high-impact digital solutions efficiently. Key Responsibilities: Act as Scrum Master for technical teams, facilitating agile ceremonies … including sprint planning, daily stand-ups, retrospectives, and backlog refinement. Provide day-to-day delivery support, helping to unblock issues and maintain momentum across multiple workstreams. Bridge communication between contractors, technical colleagues, and non-technical stakeholders, ensuring clarity and alignment. Coach and enable teams to adopt agile best practices and foster a culture of continuous improvement. Support delivery … digital platforms. What Makes This Role Different: Focused on agile facilitation and team enablement rather than traditional project governance or programme management. Embedded directly with technical teams to drive delivery outcomes. Requires strong technical awareness to navigate complex systems and stakeholder environments (without needing to code). Emphasis on coaching, clarity, and collaboration over formal reporting structures. Ideal Candidate More ❯