Service Delivery Manager
- Hiring Organisation
- ConnexAI
- Location
- Manchester Area, United Kingdom
Join us as a Service Delivery Manager and lead our mission to provide exceptional 24/7 support across all channels. You will manage and mentor our Service Desk team, ensuring team success, SLA adherence, and customer satisfaction. Drive continuous improvement by implementing ITIL best practices and leveraging … Manage performance and use customer feedback to make our service even stronger. Who’s Suitable for This Role: Proven experience as a Service Desk Manager or in a similar technical support leadership role. Comfortable with help desk and remote control software, with a strong technical background. Excellent communicator, able ...