London, England, United Kingdom Hybrid / WFH Options
Capgemini
a Service Designer, you will be joining the growing and exciting Digital Excellence community who are continually sharing knowledge and expertise. We are all passionate about user-centred design, critical thinking, problem solving and designing and building digital services and products. You will champion inclusive design practices throughout our project lifecycles, ensuring solutions are accessible to … as many users as possible. This includes engaging with diverse user research, applying accessibility guidelines and legislation, and advocating for inclusive design principles in your deliverables. Working at Capgemini Invent would give you opportunities to develop and grow, working with major clients in both public and private sector. Our offices are in a variety of locations including London … Maximise the value we deliver for our clients right from the inception to real life application of Service Design. Support our clients through the end-to-end service design process to design and develop innovative products and services. This process will be all the way from ideation and inception through to solution build and testing. Champion More ❯
a Service Designer, you will be joining the growing and exciting Digital Factory community who are continually sharing knowledge and expertise. We are all passionate about user-centred design, critical thinking, problem solving and designing and building digital services and products. Working at Capgemini Invent would give you opportunities to develop and grow, working with major clients in … Maximise the value we deliver for our clients right from the inception to real life application of Service Design. Support our clients through the end-to-end service design process to design and develop innovative products and services. This process will be all the way from ideation and inception through to solution build and testing. Champion … user-centricity - with a set of tools and methods you can draw upon to embed design thinking/user-centricity Work on new ideas and work alongside solution team to design and develop innovative products and services Use current and emerging trends to identify and lead improvements to existing services as well as introduce innovative and More ❯
Consulting are currently supporting a huge player within the digital consulting world and we are looking for SC Cleared Service Designer's to make an impact within the Design team! This is an opportunity to develop and grow, working with major clients in both public and private sector (including DWP, NHS Digital, BP and Ikea). This role … the highest value delivery for clients, from the initial concept to the real-world implementation of service design. End-to-End Support: Guide clients through the entire service design process, from ideation and inception to solution development and testing. Championing User-Centricity: Leverage a range of tools and methods to embed design thinking and user-centred … approaches. Innovative Collaboration: Work on new ideas alongside solution teams to design and develop forward-thinking products and services. Driving Service Improvements: Utilize emerging trends to enhance existing services and introduce cutting-edge, industry-first experiences. Influencing Stakeholders: Advocate for user-focused transformation, engaging with service managers, user researchers, UI/UX designers, and program directors to demonstrate More ❯
Social network you want to login/join with: We are collaborating with a prominent IT consultancy that is seeking Service Design Consultants to join their expanding team. Candidates must have experience in Government Digital Services (GDS) and either possess SC Clearance or be eligible for it. Salary - up to £55,000 per annum + Additional Benefits Remote … a Service Designer, you will: Maximise the value delivered for clients from inception to real-life application of Service Design. Support clients through the end-to-end service design process to design and develop innovative products and services, from ideation and inception through to solution build and testing. Champion user-centricity with a set of tools … and methods to embed design thinking and user-centred approaches. Work on new ideas and collaborate with solution teams to design and develop innovative products and services. Use current and emerging trends to identify and lead improvements to existing services, as well as introduce innovative and industry-first service experiences. Influence service managers, user researchers, UI More ❯
full benefits + fully remote (with ad hoc client site travel) Primary skills and experience required: Must be eligible for SC Clearance Proven experience working across a service design process, autonomously with minimal support Ability to create service design artefacts and outputs, such as current and future-state user journeys, personas, service concepts, service blueprints and … other artefacts Client readiness’, with experience facilitating workshops, designsprints, ideation sessions or similar Ability to visualise complex services in an easy-to-understand format for varying audiences Ability to adopt a curious and inquisitive mindset – with a passion for asking ‘why’ Ability to critically break down complex problems in a fast-paced environment, with a knack for More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Stealth iT Consulting
full benefits + fully remote (with ad hoc client site travel) Primary skills and experience required: Must be eligible for SC Clearance Proven experience working across a service design process, autonomously with minimal support Ability to create service design artefacts and outputs, such as current and future-state user journeys, personas, service concepts, service blueprints and … other artefacts Client readiness’, with experience facilitating workshops, designsprints, ideation sessions or similar Ability to visualise complex services in an easy-to-understand format for varying audiences Ability to adopt a curious and inquisitive mindset – with a passion for asking ‘why’ Ability to critically break down complex problems in a fast-paced environment, with a knack for More ❯
London, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
benefits + fully remote (with ad hoc client site travel). Primary skills and experience required: Must be eligible for SC clearance Proven experience working across a service design process, autonomously with minimal support Ability to create service design artefacts and outputs, such as current and future-state user journeys, personas, service concepts, service blueprints, and … other artefacts Experience facilitating workshops, designsprints, ideation sessions, or similar, demonstrating client readiness Ability to visualise complex services in an easy-to-understand format for varying audiences Curious and inquisitive mindset, passionate about asking ‘why’ Ability to critically break down complex problems in a fast-paced environment, with strong storytelling skills Experience working in an agile (scrum More ❯
London, England, United Kingdom Hybrid / WFH Options
CGI
considering all touchpoints, channels, service layers and actors • Creating high-level service prototypes, storyboards or walk-throughs to communicate, test and iterate ideas • Collaborating with other user-centred design disciplines including supporting user research activities • Ensuring all designs comply with the GOV.UK design system and accessibility standards (WCAG 2.2 AA) • Working to the GOV.UK service manual … service standards, and agile delivery phases • Engaging team members, stakeholders, and service users in co-creation activities, workshops and designsprints • Clearly communicating service concepts and propositions through storytelling and visualisation • Presenting work to the team and stakeholders, ensuring design approaches meet policy and regulatory objectives • Championing the value of design thinking and empathy … and refine services over time Required qualifications to be successful in this role: • Experience developing service propositions for complex projects • Excellent communication skills and the ability to articulate design decisions effectively • Proactive and happy to work as part of a team and independently • Strong influencing skills and the ability to advocate for users • Ability to identify and challenge More ❯
that values inclusion and encourages a growth mindset, with opportunities to mentor and collaborate with a dynamic team. Responsibilities As a Product Owner, your responsibilities will include: Flow Design Thinking & Features: Operate under a flow design mindset, focusing on creating seamless and intuitive user experiences across the entire product journey. Focus on end-to-end user … required. Strong knowledge of product management techniques including backlog management, writing features and user stories, and working with cross-functional teams. Flow Optimization. Prioritize user experience and holistic design, not just discrete features. Ensure features delivered fits seamlessly into broader user flow. Facilitate workshops and designsprints to identify opportunities for flow improvement. Challenge Traditional Thinking. More ❯
that values inclusion and encourages a growth mindset, with opportunities to mentor and collaborate with a dynamic team. Responsibilities As a Product Owner, your responsibilities will include: Flow Design Thinking & Features: Operate under a flow design mindset, focusing on creating seamless and intuitive user experiences across the entire product journey. Focus on end-to-end user … required. Strong knowledge of product management techniques including backlog management, writing features and user stories, and working with cross-functional teams. Flow Optimization. Prioritize user experience and holistic design, not just discrete features. Ensure features delivered fits seamlessly into broader user flow. Facilitate workshops and designsprints to identify opportunities for flow improvement. Challenge Traditional Thinking. More ❯
by science and data, enhanced by creativity and technology. Your Role As a Service Designer, you'll be part of our Digital Factory community, passionate about user-centered design, critical thinking, and building digital services and products. You'll champion inclusive design, ensuring accessibility and advocating for principles throughout project lifecycles. Working with major clients across … sectors, you'll have opportunities for growth and development. Key Responsibilities Maximize value from service design from inception to application. Support end-to-end service design processes, from ideation to testing. Champion user-centricity using various tools and methods. Work on innovative ideas alongside solution teams. Identify and lead improvements using current and emerging trends, influencing … various stakeholders. Additional Opportunities Contribute to business development, internal initiatives, and learning & development activities, including proposals, campaigns, whitepapers, training, and certifications. Candidate Profile Experience in service design, working independently. Knowledge of GDS standards and applying design principles. Ability to produce service design artefacts like user journeys, personas, blueprints. Awareness of accessibility barriers for diverse More ❯
London, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
plus full benefits, with a fully remote working arrangement and occasional client site travel. Primary skills and experience required: Must hold active SC Clearance Proven experience in service design, working autonomously with minimal support Ability to create service design artefacts such as user journeys, personas, service blueprints, and concepts Experience facilitating workshops, designsprintsMore ❯
us: https://corporate.jd.com/Position Summary: JD.com, a leading global e-commerce company, is seeking an experienced Senior UX Designer to lead on the strategy and design for millions of consumers in Europe. The ideal candidate will be responsible for discovering new opportunities to improve every stage of consumers' shopping journey on web and mobile app … to provide the best user experience for online shopping. Key Responsibilities: Lead all UX process activities including discovery, designsprints, sketching, wire-framing, and service/customer mapping. Partner with Product Managers to understand and define customer problems and to build testable hypotheses that improve the customer experience. Collaborate with different disciplines including UI designers, researchers, engineers, UX … writers, service designers, product managers, data analysts, and business stakeholders to explore, build and deliver designs. Work in a start-up style environment, where iteration is encouraged and design acumen is demonstrated through design end-to-end product ownership. Earn trust with key partners to develop a shared vision through excellent storytelling, presentation, interpersonal and analytical More ❯
us: https://corporate.jd.com/Position Summary: JD.com, a leading global e-commerce company, is seeking an experienced Senior UX Designer to lead on the strategy and design for millions of consumers in Europe. The ideal candidate will be responsible for discovering new opportunities to improve every stage of consumers shopping journey on web and mobile app … to provide the best user experience for online shopping. Key Responsibilities: Lead all UX process activities including discovery, designsprints, sketching, wire-framing, and service/customer mapping. Partner with Product Managers to understand and define customer problems and to build testable hypotheses that improve the customer experience. Collaborate with different disciplines including UI designers, researchers, engineers, UX … writers, service designers, product managers, data analysts, and business stakeholders to explore, build and deliver designs. Work in a start-up style environment, where iteration is encouraged and design acumen is demonstrated through design end-to-end product ownership. Earn trust with key partners to develop a shared vision through excellent storytelling, presentation, interpersonal and analytical More ❯
We are looking for a Senior UX Designer based in London/Copenhagen. As a Senior UX Designer you will: Work into our Design Director, designing and delivering specialist UX for digital experiences, apps, ecommerce, SaaS and HMI. Design for big brands players across luxury, automotive, marine, aviation, manufacturing and technology. Execute UX and CX on … projects, with a core focus on UX research, definition, design, and prototyping, including development of concepts and working end-to-end through the UX process. Effectively communicate concepts and detailed designs through storytelling, prototyping and sketches. Contribute to driving new opportunities, creating case studies, crafting design proposals, presenting and pitching ideas and designs to client teams … and on behalf of client team to their stakeholders. Take part in and learn how to deliver DesignSprints, Innovation Labs, Usability Labs and key workshops delivered for clients. Oversee the planning and execution of projects from concept through to delivery, managing priorities, timelines, and resources to ensure projects meet quality standards and deadlines. Collaborate with multidisciplinary teams More ❯
studio, your community-and the world at large. What You'll Be Doing The Service Designer will be part of a skilled multidisciplinary team leading on the strategic design, prototyping and build of excellent public services. You'll collaboratively build cross-government services that are user-centred, equitable, sustainable and accessible, helping to identify and solve population scale … problems, focussing on the design of services at scale. In frog we're building a new capability to work at the cutting edge of policy design. We need strategic service designers that understand the policy lifecycle and how to: test iterate and improve policy in the same way you would a digital service. If you're not entirely … sure how this works, talk to us! It's the vanguard of design in government and we want you to be in it. You won't be afraid to convince and show policy people a new way of working. You're able to evangelise public policy design at all levels of government. An Overview Of The More ❯
studio, your community-and the world at large. What You'll Be Doing The Service Designer will be part of a skilled multidisciplinary team leading on the strategic design, prototyping and build of excellent public services. You'll collaboratively build cross-government services that are user-centred, equitable, sustainable and accessible, helping to identify and solve population scale … problems, focussing on the design of services at scale. In frog we're building a new capability to work at the cutting edge of policy design. We need strategic service designers that understand the policy lifecycle and how to: test iterate and improve policy in the same way you would a digital service. If you're not entirely … sure how this works, talk to us! It's the vanguard of design in government and we want you to be in it. You won't be afraid to convince and show policy people a new way of working. You're able to evangelise public policy design at all levels of government. An Overview Of The More ❯
drive product success Work cross-functionally with engineering to execute the roadmap, and with stakeholders from operations and commercial teams to deepen understanding of client use cases Lead designsprints, producing detailed requirements and product specifications, wireframes, and prototypes working with UI/UX designers Drive product innovation and feature prioritization aligned with strategic goals; manage agile product More ❯
of Northern England, we are on a mission to digitally craft a better world by delivering transformative solutions that align seamlessly with strategic visions. The Potential Opportunity Apply design thinking principles to craft user-focused services. Lead workshops and designsprints with clients to explore and refine ideas. Turn complex research into actionable service designs and … deliver cohesive experiences. Create wireframes, test concepts with users, and iterate based on feedback. About You Extensive experience in Service Design. Proficiency in translating research insights into service design deliverables (journeys, personas, prototypes). Experience in workshop facilitation and design sprints. A passion for problem-solving and user-centered methodologies. Familiarity with tools like Sketch, Adobe … XD, or Figma is a plus. Strong graphic design sensibilities for polished deliverables. Payments experience or an ability to adapt quickly to industry-specific challenges. Note: Research shows that women and individuals from underrepresented backgrounds often refrain from applying to positions unless they meet all the specified criteria. If you believe you possess the necessary qualities for this More ❯
position within 6-9 months. Requirements What You’ll Be Doing Work with our Head of Delivery, developers, and strategists to deliver world-class digital experiences. Conduct UX design audits to identify areas for optimization and improvement. Develop user personas and define customer journeys to inform digital strategy. Create wireframes, prototypes, and UX/UI concepts for websites … landing pages, and digital platforms. Support the design and execution of email templates, digital assets, and campaign materials as needed. Craft documentation and deliver design systems to developers and other team members. Present design concepts and solutions that inspire internal teams and clients alike. Lead and participate in designsprints, ensuring efficiency … and measurable outcomes. Apply best practices in UX/UI design to bridge business objectives with user goals, ensuring conversion-driven experiences. Proactively bring fresh perspectives and contribute to UN/COMMON’s creative process. Freelance (Project-Based): No fixed hours initially; work will be assigned on a project-by-project basis. Transition to Full-Time: We expect More ❯
London, England, United Kingdom Hybrid / WFH Options
amber labs
their role, work together to minimise risk and shorten delivery times. Our team consists of highly-skilled cross-functional consultants, analysts, and support staff. Key Responsibilities: Lead on design concepts and service blueprints that help define the customer journey and articulate the vision for end-to-end services. Identify opportunities and analyse user needs and business objectives across … highly complex services to build design solutions that fulfil user and business needs. Help to define vision and outcomes for products, services and programmes, shaping strategy and influencing long-lasting change. Support the Head of User-Centred Design with the development and implementation of a best practice UCD strategy. Lead on design workshops and … designsprints with the team, senior stakeholders and users. Collaborate with multidisciplinary teams, effective management of stakeholders and facilitate discussions at a senior level. Rapidly design and test digital prototypes with service users. Drive awareness of service performance through data and influence the implementation of evidence-based improvements. Take the lead in advocating for best practice More ❯
in delivery teams Understand user, business needs and requirements and the wider operational and organisation context Analyse user needs and business objectives in highly complex service areas Create design concepts, user experience designs and service blueprints that reimagine how services are delivered end-to-end Help to define vision and outcomes for products, services and programmes Lead on … design workshops and designsprints with the team, senior stakeholders and users Rapidly design and test digital prototypes with users Qualifications You are an experienced service designer with the ability to lead and coach team members to deliver outstanding digital services You work in agile, multi-disciplinary delivery teams and have experience delivering new More ❯
London, England, United Kingdom Hybrid / WFH Options
Netcompany
in delivery teams Understand user, business needs and requirements and the wider operational and organisation context Analyse user needs and business objectives in highly complex service areas Create design concepts, user experience designs and service blueprints that reimagine how services are delivered end-to-end Help to define vision and outcomes for products, services and programmes Lead on … design workshops and designsprints with the team, senior stakeholders and users Rapidly design and test digital prototypes with users Qualifications You are an experienced service designer with the ability to lead and coach team members to deliver outstanding digital services You work in agile, multi-disciplinary delivery teams and have experience delivering new … Kingdom 10 hours ago London, England, United Kingdom 1 week ago London, England, United Kingdom 2 weeks ago Greater London, England, United Kingdom 1 week ago Product Designer – Design System & Product Experience London, England, United Kingdom 1 week ago London, England, United Kingdom 1 month ago London, England, United Kingdom 1 month ago London, England, United Kingdom More ❯
our multidisciplinary team to deliver impactful outcomes Client engagement – Participate in meetings, help shape project direction, and translate client needs into practical, actionable workstreams Facilitation and co-creation – Design and run collaborative sessions such as ideation workshops, innovation sprints, and stakeholder events Pilot and trial delivery – Lead or support the design and delivery of technology pilots … effectively Excellent verbal and written communication skills – able to simplify complex ideas and engage a range of audiences Strong facilitation and problem-solving skills, with experience leading workshops, designsprints, or collaborative sessions A collaborative, team-oriented mindset – you’re energised by helping others succeed and working towards shared goals A self-starter attitude – organised, efficient, and comfortable More ❯
London, England, United Kingdom Hybrid / WFH Options
Mews Systems
the hospitality industry with us. Sound good so far? Keep reading and tumble down the Mews rabbit hole... About the role As Staff Product Designer, you will lead Design and Product initiatives that significantly improve the customer experience. You will focus on design and thinking strategically, guiding Design direction across multiple teams, providing inspiration … and mentorship to other designers through your experience and leadership in the field. You'll be part of a growing and vibrant design team, working closely with the Design Director and alongside Service Designers, UX Researchers, Product Managers, and Engineers to create products that really make a difference. The position is entirely remote - we believe in … the impact people can bring no matter where they are. Your mission, should you choose to accept it: Lead design initiatives that enhance the customer experience and align with product and company strategy. Inspire other designers, continually raising the bar for the team and our products. Work in close partnership with the Design System team to More ❯