Deskside Support Engineer
- Location
- City of Edinburgh, Scotland, United Kingdom
Purpose As part of the IT Infrastructure team, the Deskside Support Engineer provides high‐quality first and second-line technical support to end-users across multiple office locations. The role is responsible for the delivery, installation, and maintenance of hardware and software, resolving complex technical issues … trusted point of contact for IT‐related queries. The position also carries accountability for associated IT administration and documentation, ensuring consistency and efficiency across support processes. While primarily based at a main office location, the role requires flexibility to support other offices as business needs demand. Responsibilities Deliver ...