Deskside & Technology Support Analyst (Contract) – Manchester 🔧 📍 Location: Manchester (on-site, 5 days/week) 📅 Duration: 6 months (ASAP start) 💷 Rate: £35/hour (Inside IR35, on payroll) 🛡 Clearance Required: Active SC Clearance My client is seeking a highly motivated Deskside & Technology Support Analyst to join their … team in Manchester. This is a site-based temporary role supporting end-users and managing 2nd line technical support within a fast-paced, professional environment. What you’ll do: • Manage and resolve all 2nd line incidents and requests in line with SLAs • Troubleshoot desktop computing and telephony issues • Deploy … as needed • Set up new sites or projects in the local region • Maintain equipment rooms and conference facilities • Act as an escalation point and support other team members • Use ServiceNow for stock and ticket management • Support the Desk Side Team Lead and provide holiday/absence cover What More ❯
bolton, greater manchester, north west england, United Kingdom
Morson Talent
Deskside & Technology Support Analyst (Contract) – Manchester 🔧 📍 Location: Manchester (on-site, 5 days/week) 📅 Duration: 6 months (ASAP start) 💷 Rate: £35/hour (Inside IR35, on payroll) 🛡 Clearance Required: Active SC Clearance My client is seeking a highly motivated Deskside & Technology Support Analyst to join their … team in Manchester. This is a site-based temporary role supporting end-users and managing 2nd line technical support within a fast-paced, professional environment. What you’ll do: • Manage and resolve all 2nd line incidents and requests in line with SLAs • Troubleshoot desktop computing and telephony issues • Deploy … as needed • Set up new sites or projects in the local region • Maintain equipment rooms and conference facilities • Act as an escalation point and support other team members • Use ServiceNow for stock and ticket management • Support the Desk Side Team Lead and provide holiday/absence cover What More ❯
Deskside & Technology Support Analyst Expenses: Yes Purpose of the Role: The Desk Side and Technology Support Analyst is responsible for the resolution of all 2nd Line incident and service requests within their region. They will have a good understanding of technology and demonstrate excellent customer service skills. … carrying out problem analysis to implement temporary or permanent fixes to restore service to the customer as soon as possible; escalating incidents to other support teams where necessary. Troubleshooting a range of technology and telephony issues: investigating, diagnosing faults, and working through to resolution Own, monitor and maintain equipment … rooms to comply with IT Services and QSSE standards and mitigate risks arising from audits, fire, safety or other risk assessments Support the set-up of new offices, sites or projects across the local region Management of Service Now ‘Stock Rooms’ and ownership of goods receipting process Responsible for More ❯
Deskside & Technology Support Analyst Fully Onsite – Manchester 6-Month contract – Inside IR35 - £34phr – 37.5 hours per week Must have current active SC Clearance Purpose of the Role: The Deskside & Technology Support Analyst is responsible for the resolution of all 2nd Line incident and service requests within … carrying out problem analysis to implement temporary or permanent fixes to restore service to the customer as soon as possible; escalating incidents to other support teams where necessary. Troubleshooting a range of technology and telephony issues: investigating, diagnosing faults, and working through to resolution Own, monitor and maintain equipment … rooms to comply with IT Services and QSSE standards and mitigate risks arising from audits, fire, safety or other risk assessments Support the set-up of new offices, sites or projects across the local region Management of Service Now ‘Stock Rooms’ and ownership of goods receipting process Responsible for More ❯
Deskside & Technology Support Analyst Fully Onsite – Bristol 6-Month contract – Inside IR35 - £34phr – 37.5 hours per week Must have current active SC Clearance Purpose of the Role: The Deskside & Technology Support Analyst is responsible for the resolution of all 2nd Line incident and service requests within … carrying out problem analysis to implement temporary or permanent fixes to restore service to the customer as soon as possible; escalating incidents to other support teams where necessary. Troubleshooting a range of technology and telephony issues: investigating, diagnosing faults, and working through to resolution Own, monitor and maintain equipment … rooms to comply with IT Services and QSSE standards and mitigate risks arising from audits, fire, safety or other risk assessments Support the set-up of new offices, sites or projects across the local region Management of Service Now ‘Stock Rooms’ and ownership of goods receipting process Responsible for More ❯
bolton, greater manchester, north west england, United Kingdom
Advanced Resource Managers
Deskside & Technology Support Analyst Fully Onsite – Manchester 6-Month contract – Inside IR35 - £34phr – 37.5 hours per week Must have current active SC Clearance Purpose of the Role: The Deskside & Technology Support Analyst is responsible for the resolution of all 2nd Line incident and service requests within … carrying out problem analysis to implement temporary or permanent fixes to restore service to the customer as soon as possible; escalating incidents to other support teams where necessary. Troubleshooting a range of technology and telephony issues: investigating, diagnosing faults, and working through to resolution Own, monitor and maintain equipment … rooms to comply with IT Services and QSSE standards and mitigate risks arising from audits, fire, safety or other risk assessments Support the set-up of new offices, sites or projects across the local region Management of Service Now ‘Stock Rooms’ and ownership of goods receipting process Responsible for More ❯
Deskside & Technology Support Analyst Fully Onsite – Manchester 6-Month contract – Inside IR35 - £34phr – 37.5 hours per week Must have current active SC Clearance Purpose of the Role: The Deskside & Technology Support Analyst is responsible for the resolution of all 2nd Line incident and service requests within … carrying out problem analysis to implement temporary or permanent fixes to restore service to the customer as soon as possible; escalating incidents to other support teams where necessary. Troubleshooting a range of technology and telephony issues: investigating, diagnosing faults, and working through to resolution Own, monitor and maintain equipment … rooms to comply with IT Services and QSSE standards and mitigate risks arising from audits, fire, safety or other risk assessments Support the set-up of new offices, sites or projects across the local region Management of Service Now ‘Stock Rooms’ and ownership of goods receipting process Responsible for More ❯
Deskside & Technology Support Analyst (Contract) – Manchester 🔧 📍 Location: Manchester (on-site, 5 days/week) 📅 Duration: 6 months (ASAP start) 💷 Rate: £35/hour (Inside IR35, on payroll) 🛡 Clearance Required: Active SC Clearance My client is seeking a highly motivated Deskside & Technology Support Analyst to join their … team in Manchester. This is a site-based temporary role supporting end-users and managing 2nd line technical support within a fast-paced, professional environment. What you’ll do: • Manage and resolve all 2nd line incidents and requests in line with SLAs • Troubleshoot desktop computing and telephony issues • Deploy … as needed • Set up new sites or projects in the local region • Maintain equipment rooms and conference facilities • Act as an escalation point and support other team members • Use ServiceNow for stock and ticket management • Support the Desk Side Team Lead and provide holiday/absence cover What More ❯
Role: Deskside & Technology Support Analyst Clearance: SC Cleared minimum, can take DV Location: Manchester Hourly Rate: £34 via Umbrella Contract Duration: 6 Months initial iO have partnered with Engineering firm who are looking for SC Cleared Support professionals to join them on a contract basis. Please note … an Active SC Clearance to be considered* Experience Required Essential: At least 4 years' experience in IT Service Management principles and processes 2nd Line Support experience High level of proficiency and knowledge of working in a Corporate IT environment Experience in working to (and exceeding) Service Level Agreements Desirable … do apply to this role with your most up to date CV as I swill be calling through applications in order of receipt. Role: Deskside & Technology Support Analyst Clearance: SC Cleared minimum, can take DV Location: Manchester Hourly Rate: £34 via Umbrella Contract Duration: 6 Months initial More ❯
bolton, greater manchester, north west england, United Kingdom
iO Associates - UK/EU
Role: Deskside & Technology Support Analyst Clearance: SC Cleared minimum, can take DV Location: Manchester Hourly Rate: £34 via Umbrella Contract Duration: 6 Months initial iO have partnered with Engineering firm who are looking for SC Cleared Support professionals to join them on a contract basis. Please note … an Active SC Clearance to be considered* Experience Required Essential: At least 4 years' experience in IT Service Management principles and processes 2nd Line Support experience High level of proficiency and knowledge of working in a Corporate IT environment Experience in working to (and exceeding) Service Level Agreements Desirable … do apply to this role with your most up to date CV as I swill be calling through applications in order of receipt. Role: Deskside & Technology Support Analyst Clearance: SC Cleared minimum, can take DV Location: Manchester Hourly Rate: £34 via Umbrella Contract Duration: 6 Months initial More ❯