1 of 1 Desktop Engineer Jobs in Leeds

Desktop Support Engineer 3 months - extensions for 9 months Leeds - onsite x5 days initially then x3 days onsite and x2 remote Inside ir35 - £235 per day Role The Desktop Support Analyst plays a vital role in providing second-line technical support to staff. Operating in a dynamic … tracking and Qualifications and Experience Technical Working knowledge of an ITSM tool, preferably ServiceNow. ITIL Foundation certification. Working knowledge of ISO27001. Experience with Citrix Desktop Director. Proficiency in Microsoft Office products, including M365/Teams. Familiarity with document and case management systems. Knowledge of VPN and remote access solutions. … Understanding of desktop hardware. Ability to accurately record, update, and document incidents and requests using the ITSM tool. Proven ability to take ownership of issues, conduct problem analysis, and implement temporary or permanent fixes to restore service as quickly as possible. Ability to escalate incidents to other support teams More ❯