Desktop Support Engineer 3 months - extensions for 9 months Leeds - onsite x5 days initially then x3 days onsite and x2 remote Inside ir35 - 235 per day Role The Desktop Support Analyst plays a vital role in providing second-line technical support to staff. Operating in a dynamic … tracking and Qualifications and Experience Technical Working knowledge of an ITSM tool, preferably ServiceNow. ITIL Foundation certification. Working knowledge of ISO27001. Experience with Citrix Desktop Director. Proficiency in Microsoft Office products, including M365/Teams. Familiarity with document and case management systems. Knowledge of VPN and remote access solutions. … Understanding of desktop hardware. Ability to accurately record, update, and document incidents and requests using the ITSM tool. Proven ability to take ownership of issues, conduct problem analysis, and implement temporary or permanent fixes to restore service as quickly as possible. Ability to escalate incidents to other support teams More ❯
Quorn Foods are delighted to be recruiting for a DesktopEngineer to join our IT & Infrastructure team. What you'll be responsible for: Providing high-quality tools and experience for end-user computing to all Quorn Foods employees across our various sites and geographies, you will work as … There will also be the opportunity to work flexibly/remotely when required. What experience you'll need to have: Presentable background in a desktop support role, preferably within a manufacturing environment Excellent communication and interpersonal skills, with the ability to engage stakeholders at all levels Clear passion for More ❯
Lorien's government client is currently recruiting for Desktop Support Engineers to join on a contract basis. Candidate must have SC Clearance or be willing to obtain SC Clearance with a UK passport. Clinic Migration Set-up: Set up Refresh Clinic. Move the required quantity of devices as instructed … by the Contractor Engineer and Site Manager from the onsite storage location to the Refresh Clinic location. Login to systems as required via devices provided by the Contractor Engineer and Site Manager under their instructions. Refresh laptops: Collect existing devices from users and hand over new devices according … schedule. Update the Contractor's workflow management system at all relevant steps. Report issues arising from migration activity promptly and accurately to the Contractor Engineer and Site Manager. Pass unresolved issues to an onsite Post Migration Support Engineer. Conduct manual stock checks daily and report findings to the Contractor More ❯
