2 of 2 Desktop Support Jobs in South Wales

Desktop Engineer Cardiff (Hybrid) Up to £40k DOE Are you a skilled IT professional with a passion for cloud technologies? Do you thrive in a dynamic environment where you can apply your expertise to solve complex technical issues? If so, we have the perfect opportunity for you! We are currently seeking a talented, outgoing Desktop Engineer to join … our clients team in Cardiff, this is a hybrid role. As a Desktop Engineer, you will play a crucial role in supporting our clients and ensuring the smooth operation of their IT systems. Key Responsibilities: Provide technical support and troubleshooting for escalated issues from the 1st Line support team. Diagnose and resolve technical hardware and software issues … cloud-based solutions and end-user support. Excellent communication and customer service skills. Ability to work independently and as part of a team. Relevant certifications (e.g., Microsoft Certified: Modern Desktop Administrator Associate) are a plus. This is a fantastic opportunity for an ambitious individual who is looking to take their career to the next level. If you are passionate More ❯

Team/Directorate: Desk Side Support Team/Finance and Corporate Services Starting salary: £32,544 rising to £35,377 per annum through annual increments being paid each year (pro rata for part time applicants) Contract type: Permanent Work pattern: Full time, 37 hours per week (Part time, annualised hours, compressed hours or term time working considered - discussions at … interview stage welcome) Interview Date: Week commencing 18/08/2025 Post number: 201810, 201811 CWJ The role As a Deskside Support Analyst, you will play a key role in delivering high-quality, in-person and remote IT support to colleagues across Natural Resources Wales. You'll troubleshoot and resolve technical issues involving laptops, desktops, mobile phones … printers, and other user-facing technology-helping ensure our people remain productive and connected, wherever they work. Working as part of the Desk Side Support Team, you will respond to support requests, investigate technical faults, and manage asset-related tasks with professionalism and attention to detail. You will also assist in larger technical rollouts, such as device replacement More ❯