2 of 2 Dialogue System Jobs in England

APIs from LLM providers and other external data services You'll connect a variety of APIs (including Claude, OpenAI and others) to enable dynamic conversational agents and intelligent automation. Building Retrieval-Augmented Generation pipelines You'll design smart knowledge retrieval systems using vector databases to enhance the relevance and accuracy More ❯

to help shape intuitive, human-centric interactions across conversational AI platforms like Genesys. In this role, you'll lead the design of intelligent dialogue systems while supporting broader content and user experience design initiatives. Ideal candidates are T-shaped designers-experts in conversational design with the flexibility to … collaborate across disciplines to deliver meaningful user experiences. Key Responsibilities Conversational Design Create natural, purposeful dialogue flows across chat, voice, and other channels. Apply natural language processing (NLP) and natural language understanding (NLU) techniques such as intent recognition, entity extraction, sentiment analysis, and named entity recognition to inform More ❯