Business Analyst - Digital
Birmingham, England, United Kingdom
Amtis - Digital, Technology, Transformation
Business Analyst - Digital, Marketing, Data, Customer Journey, Data, System Implementation Birmingham, Hybrid 2-3 days per week depending on phase of project Fixed Term Salaried position - £55,000 - £65,000 We are seeking a skilled Business Analyst to join our clients team in Birmingham. The ideal candidate will have strong expertise working on Digital … documentation for a new CRM and Marketing system implementation. Experience of Retail/Customer interaction type CRM/Marketing environments will be a big benefit. Responsibilities: - Analyse and interpret business processes, customer interactions and touchpoints to enhance CRM strategies and improve customer experience. - Work with marketing teams to understand the needs of large volume data-driven and AI campaign … requirements for reporting and dashboards. - Work closely with Data Engineering teams to elicit data migration requirements for migration to new CRM and Marketing systems. Requirements: - Proven experience as a Business Analyst, preferably in Customer Experience, CRM, or Marketing. - Strong analytical skills and proficiency in data analysis tools. - Experience working with digital and product teams. - Excellent communication More ❯
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