2 of 2 Digital Healthcare Jobs in the North West

Job summary We are pleased to offer the opportunity to join our team in the role of Data Technician. The post will be part of the Applications Service within Digital Healthcare of North Cumbria Integrated Care NHS Foundation Trust (NCIC), based at our office in Carlisle. Digital Healthcare provides a range of services to the Trust … and its Partners across Cumbria and the North East. This includes Information Governance, Digital Programmes, and Operational Services. The Data Engineering team specialises in managing and securing the flow of structured and unstructured data from multiple sources into useful and usable products, and plays a key role in the delivery of digital healthcare in the Trust. The … an apprenticeship opportunity, either before or during the apprenticeship, apprentices will be required to achieve level 2 qualifications in English and mathematics prior to taking the end point assessment. Digital Healthcare also operates an Out of Hours 24/7 On-Call service which you may be invited to take part in. Main duties of the job The More ❯

Job Title: Service Desk & Incident Manager Location: Remote/Home-Based Salary: £35,000 – £45,000 per annum Join a Leading Healthcare Software Provider – Drive Service Excellence from Anywhere We are looking for a highly motivated and detail-oriented Service Desk Co-Ordinator/Incident Manager to lead and manage our customer support ticketing function. This is a fully … a prompt, efficient, and customer-focused support experience. You’ll play a key role in service improvement, analytics, and team coordination — directly impacting the experience of NHS and private healthcare clients. Key Responsibilities: Co-ordinate all aspects of the service desk in line with ITIL v4 standards Triage and assign tickets based on priority and category Provide technical assistance … re Looking For: Proven experience in a service desk coordination or incident management role ITIL v4 knowledge and familiarity with Halo PSA or similar CRM systems Background in SaaS, healthcare IT, or ISO/Cyber Essentials+ environments Excellent communication and problem-solving skills Clinical or NHS support experience is a strong advantage Why Join Us? Fully remote/home More ❯