IT Support Technician (Higher Level)
- Hiring Organisation
- Somerset NHS Foundation Trust
- Location
- Yeovil, BA21 4AT, United Kingdom
- Salary
- £32073.00 to £39043.00
ensure the continuity and availability of key Trust systems and services. Main duties of the job Provide specialist technical support for the Trust's Digital and IT services, including hardware, software, network infrastructure and business applications. Deliver a high-quality, customer-focused service, resolving incidents and service requests within … technical faults, escalating complex issues where appropriate and working with internal teams and third-party suppliers to maintain service continuity. Support the implementation of Digital and IT projects, system upgrades, equipment deployments and service improvement initiatives, including testing, deployment and post-implementation support. Provide technical advice and guidance ...