Head of Digital, RBW UK
- Location
- Birmingham, England, United Kingdom
clear goal to deliver the best banking app in the UK and this role is central to making that happen. As Head of Digital, RBW UK you’ll set the strategic roadmap for HSBC UK digital banking, primarily across the mobile apps for HSBC, first direct and MSB. … focus on improving customer outcomes including NPS while strengthening efficiency through better digital journeys and servicing. The role spans strategy, product and experience design, change delivery and governance in a regulated environment with close partnership across Technology, Transformation, Finance, Risk, Compliance and Operations. You’ll oversee digital ...