5 of 5 Digital Transformation Programme Jobs in North Wales

ongoing development, optimisation and support of the ICONI CRM system and other business systems. Support the implementation, integration and embedding of new digital systems and platforms. Lead user acceptance testing, implementation planning and business readiness activities of new systems Manage system enhancements, testing, troubleshooting and continuous improvement … activities. Develop and improve reporting, dashboards and management information solutions alongside the Performance and Business Manager Research, evaluate and implement new technologies and digital solutions to enhance service delivery and efficiency. Support procurement, implementation and roll-out of new systems and software to future proof the service. ...

ICONI CRM system and associated business applications. Manage system enhancements, upgrades, testing and troubleshooting activities. Support the implementation, integration and embedding of new digital platforms and technologies. Ensure systems are configured and maintained to support operational requirements and service objectives. Digital Transformation and Innovation Identify, evaluate and implement innovative digital solutions that enhance service delivery and customer outcomes. Support digital transformation initiatives from initial scoping and procurement through to implementation and post-launch optimisation. Contribute to future-proofing the service ...

Authority. Job Title: ICT Specialist Contract Duration: 3 Months Hours Per Week: 37 Purpose of the role: Business Need Client has undergone significant digital transformation over the last 12 months, including the implementation of a new CRM system. This has required substantial input from … ongoing optimisation. In addition to the CRM and the upcoming new Welsh Gov system, we are also currently exploring a number of other digital solutions, including Body SWAP (Virtual Reality learning technology) and Arlo (training management software). The postholder would support these projects from initial ...

Proposed Job Purpose ICT Specialist To provide dedicated ICT, systems and digital development support to the Working Denbighshire Employability Service, leading on the implementation, development, optimisation and management of CRM systems, reporting solutions and other digital platforms. This role will … ongoing development, optimisation and support of the ICONI CRM system and other business systems. Support the implementation, integration and embedding of new digital systems and platforms. Lead user acceptance testing, implementation planning and business readiness activities of new systems Manage system enhancements, testing, troubleshooting and continuous improvement ...

ProposedJobPurposeICTSpecialist ToprovidededicatedICT,systemsanddigitaldevelopmentsupporttotheWorkingDenbighshireEmployabilityService,leadingontheimplementation,development,optimisationandmanagementofCRMsystems,reportingsolutionsandotherdigitalplatforms. ThisrolewillactasthekeylinkbetweenWorkingDenbighshire,ICTServicesandsoftwareprovidersandotherstakeholders,ensuringsystemsareeffectivelyimplemented,maintainedandutilisedtosupportservicedelivery,performancemanagementandcontinuousimprovement. ProposedKeyResponsibilitiesICTSpecialist Leadtheongoingdevelopment,optimisationandsupportoftheICONICRMsystemandotherbusinesssystems. Supporttheimplementation,integrationandembeddingofnewdigitalsystemsandplatforms. Leaduseracceptancetesting,implementationplanningandbusinessreadinessactivitiesofnewsystems Managesystemenhancements,testing,troubleshootingandcontinuousimprovementactivities. Developandimprovereporting,dashboardsandmanagementinformationsolutionsalongsidethePerformanceandBusinessManager Research,evaluateandimplementnewtechnologiesanddigitalsolutionstoenhanceservicedeliveryandefficiency. Supportprocurement,implementationandroll-outofnewsystemsandsoftwaretofutureprooftheservice. Providespecialistsystemssupportandtrainingtostaffandmanagers. Promoteeffectiveuseandadoptionofdigitalsystemsandtools. ActastheprimarylinkbetweenWorkingDenbighshire,ICTServicesandsoftwaresuppliers. Buildeffectiverelationshipswithtechnicalandoperationalstakeholderstosupportsuccessfulsystemdelivery. EssentialKnowledge ...