Senior Systems Support Engineer
- Hiring Organisation
- Nextech Group Limited
- Location
- Cramlington, Northumberland, North East, United Kingdom
- Employment Type
- Permanent
- Salary
- £40,000
within the support team. Administer and support cloud productivity platforms including email, collaboration, endpoint management, and identity services. Implement and maintain enterprise backup platforms, disaster recovery strategies, and business continuity processes. Support advanced security services including endpoint detection and response, managed detection services, secure access platforms, and privileged … updates and documentation. Customer satisfaction and service quality feedback. System uptime and incident resolution efficiency. Effective use of monitoring, automation, security best practices, and recovery readiness. Skills & Experience Strong technical knowledge across enterprise infrastructure and cloud environments. Experience supporting identity management, endpoint management, cloud platforms, virtualisation technologies, and collaboration ...