Deputy Managing Director, IT Operations
Shrewsbury, Shropshire, United Kingdom
University of Massachusetts Medical School
has embedded a successful client experience program that meets established goals and objectives, including prompt response to requests, established service criteria, implementation of service recovery model, training, and mentoring of DS staff as required. Provides oversight and direction to the Business Relationship Manager (BRM) and Business Analyst (BA) team. … alignment on technical strategies, cybersecurity protocols, and compliance with institutional policies. Incident Response and Business Continuity: Lead efforts in business continuity, incident response, and disaster recovery, ensuring swift resolutions and developing protocols for business continuity in case of operational disruptions. Project Management: Oversee multiple concurrent technology projects, from More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted: