IT / Technical Team Leader
- Hiring Organisation
- Xact Placements Limited
- Location
- Basingstoke, Hampshire, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £40,000 - £55,000 per annum
services, ensuring SLAs and KPIs are consistently met Act as the senior escalation point for both operational and technical issues Keep processes, documentation, and standards up to date and continuously improving Oversee incident, problem, and change management Ensure customer environments are stable, secure, and aligned with best practice Team … Development Lead and support technical support and project teams Coach, mentor, and develop team members Clearly communicate company direction, team goals, and priorities Identify skills gaps and support ongoing training and development Project & Change Delivery Oversee the full lifecycle of IT projects—from planning through to delivery and handover ...