1 to 1 of 1 Documentation Skills Jobs in Havant

write training procedures. Participate in on-going training and departmental development Routine maintenance updates with other IT staff and business units Provide all required documentation including standards, configurations and diagrams Provide knowledge transfer of Service Desk operations Technical Requirements Phone support experience necessary. Technical Service desk or technical call … center experience is necessary. Disciplined, systematic problem solving skills required. Hands-on work experience with the following: Windows Operating systems Clients: Windows7, Windows Vista, Windows XP, Windows 2000 Servers: Windows 2000, Windows 2003, Windows 2008, Knowledge of Active Directory, Exchange 2003/2007 ITSM ticketing tools such as Remedy … in users Support for laptop, desktops, and printers PDA and blackberry support Others: Adobe Acrobat and other common desktop applications like WinZip, etc. Soft Skills Excellent communication and conversation skills (Verbal and Written) Good documentation skills Good working knowledge of MS OFFICE (Including MS Project and more »