1 of 1 Documentation Skills Jobs in North London

member of the College management team, deputise for the Director as required, and represent IT in College‐wide activities, meetings and projects. Skills, Knowledge and Expertise What You'll Bring Essential A degree or equivalent professional qualification in IT or a related field. Significant experience managing IT teams … policies and procedures. Ability to set and monitor SLAs and KPIs, analyse help‐desk data and drive service improvement. Excellent leadership, communication and interpersonal skills with a strong customer service ethos. Strong analytical and problem‐solving skills with high attention to detail. Ability to work calmly under pressure ...