1st Line Support Engineer
- Hiring Organisation
- Nicholas Howard Ltd
- Location
- Oxford, Oxfordshire, United Kingdom
- Employment Type
- Permanent
Support, including desktops and mobile devices, Windows Server, basic networking, and some experience with Active Directory, among any further skills. Alongside the technical skills, excellent customer service and communication skills are essential, and you will be supporting users in person, over the phone, and via remote sessions. Experience … working with a Service Desk/Service Management tool or ticketing system will be very very beneficial, as well as good documentation skills to manage escalations. This role presents a great opportunity for a support technician looking to join a growing and professional environment, working as part ...