Documentation Skills Jobs in West Sussex

1 of 1 Documentation Skills Jobs in West Sussex

SME AIMS

Crawley, England, United Kingdom
Tata Consultancy Services
faults involving AIMS and downstream systems (e.g. HR, Payroll, Ops Systems) Support business users from application support standpoint with day-to-day activities in OCC Maintain knowledge base and documentation for issue patterns, standard procedures, and change logs Develop structured documentation for AIMS business processes and train support teams to extend service coverage effectively Support testing and validation … or on-call support during major incidents, crew disruption events, or key operational windows Maintain data integrity and ensure compliance with airline policies and regulatory frameworks Your Profile Essential skills/knowledge/experience: In-depth functional knowledge of the AIMS application , particularly modules related to crew scheduling, rostering, training, and flight ops Understanding of airline operations , including crew … supporting users in an Operations Control Centre (OCC) or similar real-time environment Ability to liaise effectively between business users, IT teams, and software vendors Strong troubleshooting and analytical skills for application and data-level issues Familiarity with integration landscapes involving crew/flight data from upstream or downstream systems Excellent communication and documentation skills Strong stakeholder More ❯
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