Knowledge, Skills, and Abilities Technical Skills Experience designing scalable capability frameworks, prioritization logic, and governance standards. Strong understanding of web content management systems (e.g., Drupal), digital channel enablement tools (e.g., SEO/SEM, social media), and patient‐facing digital applications. Knowledge of digital channel activation, web governance, CRM‐driven personalization … demonstrated experience managing the creation and delivery of a product roadmap within a cross‐functional team. Experience working with web content management systems (e.g., Drupal), CRM and marketing automation platforms (e.g., Salesforce Health Cloud, SFMC), and digital channel enablement tools. Preferred/Additional Qualifications: Advanced degree (MBA or relevant graduate ...