AV Resource Coordinator
- Hiring Organisation
- Prospero Integrated
- Location
- Egham, Surrey, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £28,000 - £33,000 per annum
Service Desk and Field Service Engineers Ensure SLAs, KPIs, and service standards are consistently met Maintain accurate ETAs and updates within the CRM system Manage engineer holidays, absences, and capacity planning Support service improvement initiatives and handle escalations Key Skills & Experience Proven experience in resource coordination … organisational skills and attention to detail Confident communicator with a customer-focused approach Experience using ticketing systems and CRM platforms (Dynamics preferred) AV, VC, or technology services background advantageous ...