1 of 1 Dynamics CRM Jobs in Leatherhead

Business Systems Analyst The Business Systems Analyst will play a pivotal role in shaping and optimising ESP’s use of Business Applications, including the Microsoft Dynamics 365 platform and supporting business transformation across commercial, operational, and customer-facing functions. This role will be an interface between stakeholders and technical teams, ensuring that business needs and objectives are … the business in investigating problems and identifying appropriate solutions Key Responsibilities Analyse, map and maintain current and future ESP business processes executed across the ESP Applications Portfolio, including Dynamics CRM Lead business workshops and stakeholder interviews to gather and document business and system requirements, both functional and non-functional Translate business needs into functional and … systems it interacts with. The following key skills apply to the role: Experience within a Business Systems Analyst role (or similar) working with business applications such as Microsoft Dynamics Excellent stakeholder engagement and communication skills across technical and non-technical audiences Experience in requirement gathering, process mapping and functional documentation Strong understanding of CRM More ❯