Ecommerce Assistant
Haywards Heath, Sussex, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Travail Employment Group
Ecommerce Assistant , 30,000 - 35,000 depending on experience, Haywards Heath, 37.5 hours per week Monday to Friday, Permanent, 24 days holiday plus bank holidays, private healthcare, pension, and additional benefits. The Role Working within a fast-growing ecommerce business in the luxury interiors and lifestyle sector, this role supports the Head of Ecommerce and plays a key part in … maintaining and optimising website performance. Based in Haywards Heath, the Ecommerce Assistant collaborates across the product, marketing, customer service, and development teams to deliver a high-quality user experience. Website Maintenance & Optimisation Regularly review and optimise website content, ensuring all information is accurate, timely, and aligned with the merchandising plan. Conduct daily and weekly site checks, ensuring accuracy in product … Analysis & Reporting Utilise Google Analytics and other analytics tools to regularly review customer behaviour, site performance, and identify opportunities for improvement. Contribute to the preparation of weekly and monthly ecommerce performance reports, providing actionable insights. Customer Experience Work closely with Customer Service teams to identify and resolve user experience issues, aiming to enhance customer satisfaction and engagement. Plan and optimise More ❯
Employment Type: Permanent
Salary: GBP 30,000 - 35,000 Annual
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