1 of 1 EPoS Jobs in Midlothian

all support is delivered within agreed SLA's - Managing suppliers and vendors to the organisation and conducting regular service reviews - Providing 1st/2nd line support with regards to EPOS systems and iPads, working closely with IT outsourcer when escalation is required - Assisting with the set up of video conferencing facilities - Troubleshooting issues with networks, routers and cloud-based environment … General duties as required The successful candidate: - Will have experience working within a 1st/2nd Line Helpdesk Support role and be confident providing support within an EPOS environment - Be confident liaising with suppliers and external stakeholders to build and develop working relationships - Experience working with an IT outsourcer is beneficial but not essential Desired Technical Experience: - Experience working with More ❯