To P rovide first-line support for our global ERP systems, currently Microsoft Dynamics AX 2012, transitioning to D365 Finance & Operations. This role will be responsible for troubleshooting, user support, system monitoring, and assisting with the transition to D365. The ideal candidate will have experience in ERP application support, working with business users across multiple regions, and ensuring … smooth system operation in areas such as finance, procurement, inventory, projects, and manufacturing. Directly Reports To Business Systems Manager Internal relationships ERP Users & D365 Project Team members external relationships Main Responsibilities Deliver first-line support for AX 2012 and D365 F&O across various regions, including the UK, US, Canada, Australia, the Middle East, and Qatar. Diagnose and resolve … end-users effectively. Escalate more complex problems to second-line and third-line support required. Contribute to user training and documentation on common issues and best practices. Assist with ERP upgrades, patches, and system testing during the D365 implementation. Collaborate with finance, procurement, inventory, and project teams to maintain efficient ERP processes. Monitor system performance and report critical More ❯
exclusive features. Direct message the job poster from Engage Talent Partners Recruitment Consultant at Engage Talent Partners Engage Talent Partners are working with out client to recruit for an ERP Support Analyst based in Aberdeen. The company is undergoing significant growth, offering excellent opportunities for development, training and progression. As a member of an established team, you will … be responsible for the implementation, maintenance and optimisation of the ERP systems. Key Responsibilities: Deliver first line support across various regions. Diagnose and resolve systems issues promptly to support end-users effectively. Escalate more complex issues to second and third-line support required. Assist with user training and documentation on common issues and best practices. Assist with ERP upgrades, patches and system testing. Collaborate with various departments to maintain efficient ERP processes. Monitor system performance and report critical issues proactively. Work collaboratively with IT and business teams to promote process improvements. The ideal candidate will hold a degree in Information Systems and have experience supporting Tier 1 ERP systems, with strong troubleshooting, organisational, and communication More ❯
Social network you want to login/join with: Conduct thorough analysis of existing operation and undertake new ERP solution development life cycle including user requirements study, feasibility study, system analysis & design, system configuration & testing, user training, system implementation, post-implementation support and ongoing system maintenance Collaborate closely with business users and other IT team members to define the … Requirements DSE/Form 5 or above At least 5 years hands-on experience in complex Oracle E-Business Suite (EBS) implementation including at least 3 full cycles of ERP project implementations (Specialization as a subject matter expert in one of the following functions: Finance, Manufacturing, or Supply Chain within the EBS frameworks) Familiar with PRC ERP systems … such as Kingdee or Yonyou is an advantage Strong understanding of business processes and solid experience in ERP implementation is essential Good written and spoken English and Mandarin Excellent communication, presentation and interpersonal skills and able to work independently #J-18808-Ljbffr More ❯
Glasgow, Scotland, United Kingdom Hybrid / WFH Options
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Description Are you ready to make a global impact in a role where your expertise keeps critical business systems running across 50+ companies? My clients is looking for an ERP Systems Analyst to support and maintain their Unit4 ERP system, essential for operations across finance, procurement, HR, compliance, and more. Role description: This is more than just … closely with cross-functional teams, responding to end-user queries, streamlining system workflows, and ensuring integration performance with third-party feeds. What you'll be doing: Investigating and resolving ERP tickets within SLAs Administering user access and ensuring audit compliance Supporting financial setup and system configuration Monitoring server health, integrations, and performance Maintaining up-to-date system documentation and … best practices What you'll bring: Experience supporting ERP systems (Unit4 ERP , but SAGE or MS Dynamics also welcome) A strong grasp of system administration, user support, and ticket management Problem-solving mindset with strong analytical and communication skills A collaborative approach and ability to thrive in a fast-paced, global environment (would be nice) If you're More ❯
