2 of 2 ERP Jobs in Blackburn

commercial handling and chargebacks What Were Looking For 3+ years experience managing a technical support, software support, or service desk team (ideally 510 people) Experience in a software environment; ERP, supply chain, or POS system background advantageous Proven track record of meeting SLAs, improving customer outcomes, and driving service success Strong communication and stakeholder management skills Hands-on familiarity with … ticketing systems, ERP platforms, POS software, and Microsoft 365 Collaborative leadership style with a focus on mentoring, motivation, and continuous improvement They offer opportunities for progression in this growing software company where you will make an impact in a business that values customer experience and service innovation. Keywords: Software Support Manager, Service Delivery Manager, Customer Service Manager, Service Desk Leader … Helpdesk Manager, Application Support, ERP, POS, ticketing systems, EPOS, electronic point of sale, Blackburn, Lancashire, Bolton, Darwen, Haslingden, Lower Darwen, Rawtenstall, Accrington, Preston Follow us on Twitter @erinassociates for similar roles. Erin Associates Ltd is acting as an Employment Agency in relation to this vacancy. More ❯

scope work and ensure appropriate commercial handling and chargebacks Core experience 3+ years experience leading a technical support or service delivery team (ideally 510 people) Background in software or ERP environments supply chain or POS experience a bonus Strong track record in meeting SLAs, improving customer experience, and leading teams to success Excellent communication and stakeholder management skills Proficiency with … ticketing systems, ERP platforms, POS software and Office 365 A hands-on, collaborative leadership style with a focus on coaching and continuous improvement They are offering a competitive salary and package in a supportive, collaborative culture where your input will be valued. They offer opportunities for progression in this growing software company where you will make an impact in a … business that values customer experience and service innovation. Keywords ; Service Delivery Manager, Customer Success Manager, Customer Service Manager, Service Desk Leader, HelpDesk Manager,ticketing systems, ERP platforms, POS software, Blackburn, Lancashire, Bolton, Darwen, Haslingden, Rawtenstall, Accrington, Preston Please follow us on twitter @erinassociates for similar roles Erin Associates Ltd is acting as an Employment Agency in relation to this vacancy. More ❯