Enterprise Applications Support Analyst – Macclesfield Bodycote PLC
Macclesfield, England, United Kingdom
Bodycote plc
with over 4,800 employees across 22 countries and 155 locations . The Enterprise Applications Support Analyst will focus on providing daily support for key software applications and multiple ERP platforms in use throughout the business. This position involves collaborating with global colleagues and active engagement with our ERP System and Project Management teams. Key Responsibilities: Daily monitoring and management … of enterprise applications within the business, with extensive knowledge of ERP systems, primarily Microsoft Navision. Resolving incidents and requests in line with the defined ITIL based processes and agreed Business service level agreements. Producing data extracts via application client or SQL when required. Delivering IT support and troubleshooting for Bodycote Enterprise Applications and end users in a predominantly Windows environment. More ❯
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