Head of Application Support
Stourport-On-Severn, Worcestershire, West Midlands, United Kingdom
Network IT
Location: Kidderminster (Fully In-Office) Salary: £55,000 - £65,000 A strategic leadership opportunity for a customer-focused professional to lead and evolve the support function for a growing ERP software provider. As Head of Software Support , youll oversee all aspects of customer supportfrom first-line troubleshooting to complex technical resolutionensuring a high-quality, consistent experience across products and teams. … escalations and foster a culture of proactive issue resolution Collaborate with Development, Product, Delivery, and Sales to ensure a cohesive customer journey Continuously develop team knowledge and capability around ERP solutions Contribute to the companys leadership strategy and customer-centric goals What You Bring Proven experience in leading software support or service delivery functions Strong understanding of ERP systems or More ❯
Employment Type: Permanent
Salary: £65,000
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