Engagement Manager
- Location
- City of Westminster, England, United Kingdom
workflow integration and develop success plans aligned to each clinic’s objectives and delivering enablement, guidance, and best practice recommendations. Monitor customer health and engagement signals, act early to mitigate churn risk, and identify expansion opportunities. Partner with clinics to unlock additional value from the platform over time. Translate … customer feedback into actionable insights, partner closely with Product and Engineering on improvements, and contribute to evolving our engagement playbooks and scalable processes. What You Bring 3+ years in a B2B SaaS Customer Success/Engagement Manager role, or in operational/transformation consulting focused on technology ...