IT Support Lead
- Hiring Organisation
- Proactive Appointments
- Location
- Guildford, Surrey, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £45,000 - £55,000 per annum
Lead. This role is critical in supporting regulated laboratory environments, ensuring data integrity, system compliance, and robust IT service delivery across laboratory and enterprise systems. Key Responsibilities Administer Chromatography Data Systems (CDS), including Empower, with responsibility for user account management, system backups, and data archiving. Support and configure … daily direction to team members, ensuring efficient ticket management and resolution. Deliver desk-side, phone-based, and ticket-based support for hardware, software, and enterprise applications. Maintain and repair desktops, laptops, and associated peripherals. Monitor and maintain server hardware, configure virtualization platforms (e.g., Hyper ...