Remedy Consultant
newport, wales, united kingdom
Deerfoot Recruitment Solutions
and customising ITSM modules such as Incident, Problem, Change, and Asset Management. You will also play a key role in troubleshooting, optimising performance, and integrating Remedy with other enterprise applications. Key Responsibilities: Design, develop, and customise BMC Remedy applications (workflows, forms, active links, filters) Configure and maintain ITSM modules including Incident, Problem, Change, and Asset Management Troubleshoot and … resolve Remedy environment issues Optimise application performance and ensure scalability Create and maintain technical documentation (design specifications, user guides) Collaborate with wider technology teams to integrate Remedy with enterprise systems Deliver ongoing support, enhancements, and upgrades to Remedy platforms Key Skills/Experience Required: Strong background in developing and customising BMC Remedy ITSM applications Familiarity with ITIL framework More ❯
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