2nd Line IT Engineer (Mac and PC MSP) - Bristol, Exeter or Bath Only
Bristol, Avon, South West, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Purple Computing Ltd
still apply. Job Description Resolve escalated incidents efficiently within the SLA. Provide detailed diagnosis and documentation for issues. Deploy, configure, and maintain systems: Windows, macOS, O365, Azure, Entra?ID, Exchange, Synology, Ubiquiti, Tailscale, 3CX, MDM. Support hardware, networking, VPNs, printers, peripherals, and server/workstation breakdowns. Consult L3 experts when encountering complex or undefined issues. … the use of VLANs, firewalls and other techniques for network segmentation and endpoint security. Familiarity with advanced cloud directory, SAML/SSO and various modern authentication methods, e.g. Microsoft Entra (Azure). Experience installing and troubleshooting standard office peripherals like printers, scanners and VoIP handsets. Confidence in configuring and troubleshooting email platforms, including email service migrations, deliverability More ❯
Employment Type: Permanent, Work From Home
Salary: £35,000
Posted: