2 of 2 Entra ID Jobs in Northampton

where required, including escalations and during busy periods. The Helpdesk Manager will support and oversee key platforms including M icrosoft365, Azure infrastructure, Azure AD/Entra ID, Intune, Exchange Online, CRM SaaS platforms including Zoho CRM , and other cloud‐based business systems. The role … stakeholders. Implement and maintain helpdesk best practices, processes, policies, documentation standards, and service management procedures. Oversee support across Microsoft 365, Exchange Online, Azure AD/Entra ID, Azure infrastructure, Azure VPN, Intune, and endpoint management. Manage user onboarding, off‐boarding, account access, permissions ...

operating systems. Experience with Active Directory and Group Policy. Experience troubleshooting hardware, software, cloud, and networking issues. Familiarity with Microsoft 365, Azure, Entra ID, and Intune. Experience supporting VoIP systems and audio-visual technology is desirable. Excellent communication and customer service skills. Strong organisational skills ...