3 of 3 Epicor Jobs in the East of England

is an Office based position. You will take ownership of the support, maintenance, and continuous enhancement of the primary enterprise applications similar to SAP, Oracle, MAM or Dynamics or Epicor . You will collaborate closely with various business units to guarantee the stability, performance, and operational efficiency of all applications, proactively addressing issues and driving continuous process improvements. This More ❯

Desirable Skills/Experience Familiarity with GS3001, ISO 9001/14001, IBR/PED standards. Auditing experience (internal and external). Knowledge of PCN/SNT standards. Experience with Epicor (job planning). Security clearance (BPSS, CTC, SC, or DV). Why Join Our Client? Competitive salary & benefits package. Flexible working scheme & hybrid options. Training & career development opportunities. Generous More ❯

The Manager, Customer Support is responsible for managing a support team that provides application software support to Epicor's ERP software customers. In addition to operational responsibilities, this role works closely with Epicor's Sales, Professional Services, Product Development and other Support teams to ensure overall customer satisfaction. Duties & Responsibilities Leads a team of application support specialists to … provide appropriate and timely solutions to customers using Epicor's BisTrack ERP software and related applications Diagnoses issues, identifies root causes and implements solutions. Works with other Support leaders to resolve complex issues. Ensures company policies and best practices are applied while providing support to customers. Monitors team performance against KPIs. Ensures the team is properly trained in company … experience and demonstrated success/knowledge 3+ years managing and developing employees 3+ years of specialized/industry experience Bachelor's degree (or equivalent experience) Hybrid Working Approach At Epicor, we believe in providing our employees with a flexible and balanced work environment that supports both productivity and well-being. Our hybrid working model allows team members to enjoy More ❯